Lead Management

Track and nurture leads through every stage of your sales funnel. View real-time updates and swiftly respond to changing lead statuses.

Sales Pipeline Tracking

Keep tabs on your sales progress with our intuitive pipeline view. Pinpoint bottlenecks and drive sales efficiency.

Data-Driven Insights

Generate detailed reports and gain actionable insights. Understand customer behavior, sales trends, and team performance at a glance.

Unified Customer Engagement

Deliver a seamless customer experience across platforms including your website, Facebook, Twitter, Whatsapp, SMS, and email.

Omnichannel Inbox

Handle all customer conversations from a single location. Our Omnichannel Inbox ensures a consistent customer experience across all communication channels.

Team Performance Analysis

Monitor your team's customer engagement effectiveness. Analyze metrics and derive strategies for improvement.

AI-Powered Chatbot

Leverage our AI-powered chatbot for 24/7 customer support. Address customer queries, provide recommendations, and deliver superior service at all times.

Automated Workflow

Automate routine tasks, schedule reminders, and configure alerts to maximize efficiency.

Third-party Integrations

Connect your favorite tools and apps to Kivo.ai's CRM for a unified work experience.

Customizable CRM

Tailor Kivo.ai’s CRM to fit your business. Customize fields, filters, and views to suit your unique needs.

Customer Segmentation

Categorize your customers based on various criteria to enhance targeting and personalization.

Document Management

Store and manage all customer-related documents in a centralized location for easy access and sharing.