Automated Ticketing System
Our help desk system provides an intuitive interface for issue reporting and tracking. Automate ticket assignment based on predefined rules to ensure timely resolution.
Smart Tracking
Keep a pulse on every request with smart tracking features. Monitor the status of ongoing issues, view resolution timelines, and analyse metrics for continuous improvement.
AI-Powered Assistance
Leverage AI to predict common issue resolutions and provide suggested actions, enhancing speed and accuracy in your administrative tasks.
Integrated Communication
Ensure seamless information flow with our integrated communication tools. Share updates, files, or collaborate with team members directly through the Help Desk platform.
Revolutionize your office administration with Kivo.ai's Help Desk. Contact us to learn more about how we can enhance your administrative efficiency.